In the case of closed-source software, the white hats arguably have the offsetting advantage that they at least can see the source code, and peek inside the black box, while the attackers cannot.
Are you seeing a black box on your Windows desktop with no way of closing it? Have you accidentally expanded the tiny black box on your desktop and feel it covers a major portion of your desktop?
Consumers Union, the advocacy arm of Consumer Reports, has supported standardizing black-box data, so accident investigators can use it to improve the safety of future vehicles and crashes.