The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

In 2025, data will be the driving force behind successful call center operations. The ability to harness and apply data effectively can determine whether a contact center thrives or struggles. With ...

Al-Ahli shut down, says terror group; no casualties reported after Israel gives early warning; at least 21 said killed in ...

(WPBN/WGTU) -- Traverse City Area Public Schools (TCAPS) held two ribbon cutting ceremonies Thursday to celebrate the opening of its Innovation and Manufacturing Centers. The new centers are at ...

It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource.

The American Sphere leads with 48.7% of global copper output over the past five years, followed by the Chinese Sphere at 29.9%. The Russian Sphere and the Coalition of the Willing each account for ...

Moderator, "Face the Nation with Margaret Brennan;" Chief foreign affairs correspondent Margaret Brennan is moderator of "Face the Nation with Margaret Brennan" on CBS. Based in Washington, D.C ...

The current power demand record, set in August 2023, was 85.5 gigawatts. Energy-hungry data centers are driving the massive increases in ERCOT’s long-term estimate, accounting for a whopping 86 ...

ALPINE RACING TEAM. FIRST RESPONDERS IN LACONIA ARE ONE STEP CLOSER TO GETTING A NEW 911 CALL CENTER. A GROUNDBREAKING CEREMONY WAS HELD YESTERDAY. THE $8.5 MILLION PROJECT WILL REPLACE THE ...

The hit first-person shooter Call of Duty: Black Ops 6 and its battle royale companion Call of Duty: Warzone regularly feature paid skins that players can use in any match. These cosmetics are ...

An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service reps can view the recordings and transcripts at the end of the ...

Please note: Harvard University recently provided a statement on financial stewardship that applies to the Berkman Klein Center’s fellowship roles. Current uncertainties in funding and appointments ...