TTEC Announces Full-Time Jobs For Bilingual Call Center Candidates In Cebu City
TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time ...
State approves extension of costly call center contract to cope with looming federal layoffs
The Board of Public Works approved a $3.9 million extension Wednesday of a call center contract ahead of an expected surge of ...
Charter Communications to close Worcester call center, move jobs elsewhere
WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center ...
Call Center Management Best Practices
Provide hiring teams with detailed call center job descriptions and top-performer profiles. Keep your pipeline full by giving ...
destinationCRM.com10d
Pre-Employment Assessments Address Call Center and Sales Retention
As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...
Telegram11d
Charter Communications to close Worcester call center, move jobs elsewhere
WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center employs 174 people at 95 Higgins St., the company said Thursday.