The potential insight that data can provide us is going to waste. As Bernard Marr, CEO of Advanced Performance Institute, puts it: "To succeed and grow, a business needs to be able to acquire, retain, ...

As a result of these changes, I wanted to speak to someone at the forefront of all of these trends, who has spent her career ...

Advanced analytics are beginning to be adopted by many organizations to optimize their business strategies and derive ...

DELIVERING personalized mobile experiences exactly when customers need them is becoming a reality for Filipinos. Smart ...

In a world where customer experience (CX) is increasingly defining business success, the Bengaluru edition of Team Marksmen Network's CX Transformation Conclave 2025, scheduled for 21st March, 2025 at ...

Skilljar, a Seattle startup that sells learning management software to help companies train their customers and partners, has ...

In recent years, the retail industry has witnessed an unprecedented transformation, largely driven by technological advancements. Among these innovations, robotics ...

Secondary information can provide insight into the geographic regions, time of day, type of customer, purchase volume, product category breakdown, and price levels. So what are some of the most ...

From conversational analytics to hyper-personalization, companies are redefining how they listen and respond to customer needs. Learn how these innovations can help you capture insights, personalize ...

Industry leaders converge to explore technology-driven strategies for enhancing customer experiences BANGALORE, India, March ...

Project Slide Wow integrates with Adobe Customer Journey Analytics (CJA ... valuable for businesses that rely on real-time data insights. “We wanted this technology to be able to keep your ...

Achieving this goal requires that customers and their needs are known and understood at all levels of the library organisation. Customer insight is based on knowledge, and its development requires ...