Abhilash has consistently demonstrated his ability to build and lead high-performing global teams, foster innovation, and steer complex, multi-million-dollar digital transformation initiatives.

In this business solutions opinion, Discover how AI agents are revolutionising customer experience in APAC, delivering seamless, human-like support.

Praveen Krishnakumar is an experienced professional in Salesforce Data Architecture, recognized in the field. With a career spanning nearly two decades, He is known for designing data ecosystems that ...

Domestic energy bills are forecast to fall in July, reversing three consecutive increases in regulator Ofgem's price cap, ...

In this modern era, the integration of Generative Artificial Intelligence (GenAI) is redefining customer service, ...

Hiring people to fill positions at restaurants can be a tricky task. You want someone who can do the job but will also stick ...

In this modern era, businesses are increasingly turning to artificial intelligence to streamline operations and enhance customer experiences. E-commerce is evol ...

SafeLease just won back access to key customer data after accusing a software firm of blocking its business — but this legal ...

MYT Netherlands Parent B.V. (NYSE:MYTE) (the "Company") announces a new senior leadership team for the combined group effective upon closing of the acquisition of YOOX NET-A-PORTER. The new leadership ...

Terry Mante You’ve collected customer feedback, watched buying patterns, run a few surveys, and maybe even tried mystery ...

To keep up with the rapid evolution of consumer expectations, most teams have embraced AI solutions in some fashion.

Severn Trent customers are being given the chance to share their views on the company, its services, and its future plans.