Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the ...

Copyright: © 2025 Published by Elsevier Ltd. Productivity in the UK's National Health Service (NHS) is declining, and many people are worried about this. It is the ...

Patients are being deterred from visiting optometry practices due to worries about cost, a new report has found ...

Econix is the small family business that has been making a big impact on the clinical waste arena since 2004 by marketing ...

The successful course, delivered by the NHS in partnership with Get Oldham Working the free council service helping people to ...

Caremark, one of the UK’s leading home care providers, has officially expanded into Preston to meet growing community demand ...

With the NHS coming out of another challenging winter, new data from Cadent, the UK’s largest gas network, reveals that ...

The South Western Ambulance Service NHS Foundation Trust (SWASFT) is asking members of the public to use the right healthcare service this Easter bank holiday weekend, as the region prepares for the ...

Despite AI's growing role in daily life, its time saving capabilities are not helping reduce customer service wait times, with Indian consumers spending 15 billion hours waiting on hold in the ...

The NHS waiting list continued its decline in February 2025, according to data from NHS England the list now stands at 7.4 ...

We have associated NHS acute trusts with nearby ambulance trusts. Trusts in Bedfordshire and Buckinghamshire are served by two ambulance trusts – we show data for the East of England.

We linked Census 2021 data to administrative National Health Service (NHS) hospital records and Office for National Statistics (ONS) death registrations to investigate how rates of NHS hospital ...