Oomnitza, the leader in Modern IT Asset Management (ITAM), today announced an expanded partnership with Zendesk, Inc. through a new strategic alliance with Zirous, a premier technology solutions and ...

ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

Ithaka's Q1 2025 portfolio performance lagged the R1000G. Who were the top performers and detractors? Click here to find out.

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control Building ...

We are looking for Japanese-speaking Service Desk Agents with solid Cisco technical support skills to join our high-performing global IT support team. If you’re passionate about delivering exceptional ...

We are looking for Japanese-speaking Service Desk Agents with solid Cisco technical support skills to join our high-performing global IT support team. If you’re passionate about delivering exceptional ...

It is critical to have sufficient modems available to download metering data for customer billing, says the utility.

To achieve the benefits of intelligent automation, enterprises and IT service providers should adopt intelligent change management.