Value stream alignment. Define value streams using the customer lifecycle to guide digital transformation and improve efficiency while prioritizing customer experience. Agile strategy approach.

Ghana's premium poultry company, Ghana Poultry Network, has received the ‘Excellence in Community Empowerment and Partnership ...

Ghanaian video production and events management company, Active Media, has won two tremendous awards for their outstanding ...

(NYSE: BKSY) won a six-figure contract from a new strategic international customer to provide immediate, subscription-based on-demand Gen-2 imagery and analytics services and comprehensive analyst ...

Customer experience (CX) is widely, and rightly, acknowledged to be one of the pharmaceutical industry’s top strategic priorities. It can be a matter of life or death in healthcare, where ...

Monitoring these metrics allows for strategic changes that enhance customer satisfaction. Creating a customer-centric culture is a continuous journey requiring commitment, effort, and a genuine ...