When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

Forbes Advisor has compiled a list of the top help desk software products on the market. The list is based on factors such as ease of use, affordability, customer service, and features like ticket ...