Users forced to navigate 23 screens, take 32 steps. According to the lawsuit, canceling Uber One required navigating as many ...

Uber user complaints about recurring monthly charges, unclear enrollment and a frustrating cancellation process spur a ...

The Federal Trade Commission (FTC) has launched a lawsuit against Uber over what it claims are misleading billing and ...

Federal watchdog says ride-hailing app’s subscription service charged customers without consent, made it hard to cancel.