Feb 22, 2019 · I've had my FireTV Cube for about 6-8 months. The past 2 months, it has started freezing and the only way to get back is to unplug the power. I worked with someone from Amazon on chat, and I believe they had me unregister then re-register the device. It still is having issues, and they happen about every 1-2 weeks now.

Mar 2, 2019 · The problem is definitely in the Fire TV Cube device. It's running latest code, restarted multiple times, power cycled, etc. We have also noticed that it glitches when sitting at the Amazon menu also.

Jan 24, 2024 · My Fire TV Cube will freeze at random times throughout the day. I can be watching for 30 minutes or 9 hours. I clear the cache almost daily. I unplug both power and hdmi for anywhere between 5 and 30 minutes. Sometimes that …

To resolve most streaming issues: Restart your Fire TV Cube. Clear app data for Fire TV Cube apps. Restart your home network devices (for example, modems and routers). Connect to Ethernet with the included Ethernet-adapter if possible. Use a High-Speed HDMI cable for streaming titles in 4K Ultra HD. For more help, try our Amazon Fire TV forum.

Sep 18, 2023 · I recently got the gen 3 fire cube. From out of the box, it has been having issues with being unresponsive to the home button. Additionally, if you tried to use Alexa through the cube or remote, the cube does not wake upon using the wake word.

Jul 23, 2021 · In about 5 seconds, you should see a “Your Amazon Fire TV is Powering Off” notification on your TV screen. In another 5-10 seconds, the Fire TV should turn on automatically. Open some apps, play a Netflix movie, open your favorite TV channels, and check if your Fire TV now works without freezing. Perform a Hard Restart

Jan 1, 2025 · This is a step-by-step guide on how to unfreeze FireStick, Fire TV, FireStick 4K, and Fire TV Cube. Have you ever had your Firestick freeze at the most inconvenient moment, leaving you tapping the remote in frustration?

Restart the Fire TV Cube, disconnect the power cord from the back of the cube or the outlet, then plug it back in. To restart using the remote, press and hold the Select and Play/Pause buttons at the same time for five seconds. Or select Settings >My Fire TV >Restart from the Fire TV menu.

Aug 7, 2020 · My fire cube keeps crashing. No matter what app I use after about 5 minutes the app will crash and go to a black screen, then after about 10 seconds it will then go back to the home screen which then takes about 5 seconds to load back into a usable state.

Oct 26, 2024 · I understand you are seeing this error on your Fire TV Cube. Please type in the link you see on your screen to contact Customer Support. Do so from a desktop web browser.