Recently stopped service via Support Chat - what a challenge. Seems like an easy process (NOT) - have own equipment, have all necessary info ready, etc. (been through the process many …

It seems overly difficult to just find a support chat button to chat (vs. call) with someone at Cox. When you click on the 'Contact Us' link, you get taken to a page that gives you options to 'Chat …

As our website is everchanging, if you go to Support option next to Sales in the middle of the page, under the phone number is a blue chat online now button. If you press that button, you …

Hello,hi jenkx I just had a horrible experience with a Cox Chat representative. At the top of the chat box it says Email Transcript and I entered in my email adress and clicked on OK. I have …

And I need it soon. I would prefer to chat with an agent (last week I purchased an entire new home office from Dell and I did it ALL through chat and it took less than 45 minutes, DURING …

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2024年11月17日 · Cox either needs to stop being cheap and open up their call center on the weekends or train these chat agents better. The hold times are ridiculous. I spoke with an …

The worst experience i have is always with cox and chat support. Horrible. I had moved service 4 months ago. Since then i have contacted cox on numerous occasions about the lies and …

Multiple times I have been told that there is an option to get your CHAT transcript emailed to you when you end the chat.

Typical cox **. say something but not back it up. I am trying to contact cox through chat, BUT THERE IS NO, I REPEAT NO CHAT START BUTTON, on the right, left center, top or bottom. …