Fiber services are intended for personal use at only the address provided on your Fiber account. Our specialists cannot add to any existing lines or install new lines that lead to any detached structure or through a shared wall between separate apartments or residences.

Is the ideal location within 6 feet of where you want to locate your new Google Fiber Network Box (which essentially replaces your router)? If you prefer to locate any of these devices more than 6 feet from your Network Box, consider purchasing a wireless adapter for each of those devices before the date of your installation.

To prepare for your installation appointment, our technicians bring fiber cables from our existing network to the side of each home that has signed up for GFiber service.

If you're scheduling installation of Google Fiber Phone, and you have a number transfer in process, have a look at these guidelines to help you select an optimal installation date to ensure that your phone service is not interrupted.

Official Google Fiber Help Center where you can find tips and tutorials on using Google Fiber and other answers to frequently asked questions.

In this article, you’ll learn more about each of these internet products, including which one might suit your needs best, what’s included, and how much they cost.

Our installation specialist has already installed a Fiber Jack on your wall. That's where the internet signal enters your home. In this step, you'll locate the FIber Jack and plug it into power. Usually, you'll locate the Fiber Jack installed on a wall in your living room.

Once you've signed up for service, you'll get an email so you can schedule an installation appointment. Keep in mind: sometimes there's a wait between when you sign up for Google Fiber and when it is installed in your home or business based on your area’s stage of construction.

Installation differences. Sometimes, one or two houses in a neighborhood have underground cables when the rest of the houses in that neighborhood have overhead cables.

Below you’ll find a video and a step-by-step guide to installing Google Fiber internet yourself using one of our self-install kits. If you've already self-installed Google Fiber at your current address and you're moving to another residence within the same city where you’re still eligible to get one of our internet plans, you can take your existing equipment to your new home and install it ...